Last updated: 16 July 2026
SOS Drain Cleaning ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and how we protect it.
When you submit our quote request form or contact us by phone or email, we may collect your name, phone number, email address, suburb and details about the job you need done. We do not knowingly collect information from children, and we do not collect sensitive information beyond what you choose to share with us about your enquiry.
We use the information you provide solely to respond to your enquiry, provide a quote, schedule and carry out any work you engage us for, and to keep basic business records (for example, for invoicing and warranty purposes). We do not sell or rent your personal information to third parties, and we do not use it for unrelated marketing without your consent.
Our website's quote form opens your device's email app with the details pre-filled, addressed to aaron@sosdraincleaning.com.au. The information you enter is not stored on our server or in any database — it is only sent if you complete and send the resulting email yourself.
Our website links to Google (for reviews and maps), Facebook and Instagram. Those platforms have their own privacy policies governing any information you share with them directly, which are outside our control.
We take reasonable steps to protect any personal information you provide to us, including in email correspondence and job records, from misuse, loss, or unauthorised access.
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, subject to any records we're legally required to keep (such as invoices). Contact us using the details below.
If you have any questions about this policy or how your information is handled, contact Aaron directly at aaron@sosdraincleaning.com.au or 0451 707 564.